PHQ-9 & behavioral screenings
Validated mental-health questionnaires asked verbatim, with answers mapped to your schema and full audit log of every turn.
Whether you run a platform, deliver a service, manage a plan, or own the patient relationship, Consig handles the calls you can't afford to drop.
Add compliant outbound voice as a feature your customers can turn on. We provide the engine, the carrier relationships, and the regulatory cover. You keep the customer relationship.
If you run patient outreach campaigns, appointment confirmations, post-discharge follow-ups, care-gap closure, or reminders, Consig handles first-touch automation so your clinicians focus on the conversations only humans can have.
Member outreach for HEDIS, Stars, AWV, and risk-adjustment campaigns. Built for the volume health plans need and the compliance posture they demand.
Voice AI that sounds like a person, behaves like staff, and respects patient time. Identity verification before disclosure. Easy opt-out. Spanish-first when needed. No hold music, no IVR maze.
Real workflows in production, not roadmap slides.
Validated mental-health questionnaires asked verbatim, with answers mapped to your schema and full audit log of every turn.
"Did you fill the prescription? Did you take it today?" Refill nudges, adherence check-ins, and side-effect triage routed to a pharmacist when needed.
A patient calls, asks for a doctor, a department, or directions. A multi-agent system routes to the right sub-agent. Already in production.
Eligibility check, scheduling, and pre-visit prep. State-aware dialing windows, multilingual delivery, warm transfer to a scheduler when the patient asks.
Million-call campaigns for Stars, risk-adjustment, and quality measures. Daily cadence controls, per-state TCPA enforcement, member experience tracked.
Within 48 hours of discharge: medication, symptom triage, follow-up appointment. Escalates to a nurse the moment anything reads clinical.
We respond within one business day. Bring your worst outreach metric, we'll tell you exactly where the engine moves the number.