Solutions · Healthcare

Built for every corner
of healthcare communication.

Whether you run a platform, deliver a service, manage a plan, or own the patient relationship, Consig handles the calls you can't afford to drop.

Healthcare Platforms & Software Vendors

Embed voice AI into your platform, without becoming a phone company.

Add compliant outbound voice as a feature your customers can turn on. We provide the engine, the carrier relationships, and the regulatory cover. You keep the customer relationship.

  • White-label engine with your brand and persona
  • Embedded compliance, TCPA, HIPAA, state-level rules
  • Co-sell motion with our partnerships team
Talk to a Solutions Architect
10×
Outreach capacity unlocked for your customers
Healthcare Service Providers

Reach more patients without adding nurse hours.

If you run patient outreach campaigns, appointment confirmations, post-discharge follow-ups, care-gap closure, or reminders, Consig handles first-touch automation so your clinicians focus on the conversations only humans can have.

  • AWV scheduling, care-gap, med-adherence, transition-of-care
  • Multilingual: English + Spanish out of the box
  • Live nurse warm-transfer for clinical questions
Talk to a Solutions Architect
90%↓
First-touch cost vs. internal call center
Health Plans & Health Systems

Close care gaps and improve Stars at scale.

Member outreach for HEDIS, Stars, AWV, and risk-adjustment campaigns. Built for the volume health plans need and the compliance posture they demand.

  • Million-call campaigns with daily cadence controls
  • Audit logs and BAAs aligned to plan compliance teams
  • Real-time dashboards on connect-rate, completion-rate, transfer-rate
Talk to a Solutions Architect
1M+
Member calls automated per year
Patient Experience

The bar is a conversation that earns trust.

Voice AI that sounds like a person, behaves like staff, and respects patient time. Identity verification before disclosure. Easy opt-out. Spanish-first when needed. No hold music, no IVR maze.

  • Authenticated, disclosed, and consented before PHI
  • Voice talent tuned per brand, warm, clear, age-aware
  • Frictionless escalation to a live human, always
Talk to a Solutions Architect
81%
Patient communication dissatisfaction, solved
By use case

Six conversations we run today.

Real workflows in production, not roadmap slides.

Survey

PHQ-9 & behavioral screenings

Validated mental-health questionnaires asked verbatim, with answers mapped to your schema and full audit log of every turn.

Outbound

Medication adherence

"Did you fill the prescription? Did you take it today?" Refill nudges, adherence check-ins, and side-effect triage routed to a pharmacist when needed.

Inbound

Hospital directory & paging

A patient calls, asks for a doctor, a department, or directions. A multi-agent system routes to the right sub-agent. Already in production.

Outbound

Annual Wellness Visit

Eligibility check, scheduling, and pre-visit prep. State-aware dialing windows, multilingual delivery, warm transfer to a scheduler when the patient asks.

Outreach

HEDIS care-gap closure

Million-call campaigns for Stars, risk-adjustment, and quality measures. Daily cadence controls, per-state TCPA enforcement, member experience tracked.

Follow-up

Post-discharge follow-up

Within 48 hours of discharge: medication, symptom triage, follow-up appointment. Escalates to a nurse the moment anything reads clinical.

Don't see your workflow? We design new ones in days, not quarters. Talk to a Solutions Architect
Talk to a Solutions Architect

Let's talk about your outreach challenges and how Consig can help.

We respond within one business day. Bring your worst outreach metric, we'll tell you exactly where the engine moves the number.